While the staff was busy assisting the customers, someone came into the shop. Her face was covered by a mask. She also brought some plastic bag.
"I want a 100% refund. The product has damaged my skin." The woman shouted.
All of the women inside the shop looked at the woman who had shouted earlier. The shop became silent. One of the shop assistants approached the woman.
"Miss, can you tell your problem? I will help you." The shop assistant said with a smile.
"Help me? Your product has already damaged my face. I want my money back. You are a bunch of liars." The woman started to shout again.
"Miss, if you continue to shout like this, we can not help you." The shop assistant still talked in a soft tone.
"All of you, don't buy this brand. It has ruined my skin." The woman started to talk to other customers.
"Miss, please, don't act like this." The shop assistant said to the woman.
