The worst thing was that every person who called wasn't asking them about the after-sales problem, but to urge the company to launch the scar removal ointment quickly.
That method of urging simply changed their worldview!
For example, they threatened them, begged them, cried miserably, and even drew a fortune stick for their company, saying that their scar removal ointment would be best launched today.
Regarding this, the customer service officers dealt with them politely while rolling their eyes.
Best launched today? They hadn't even seen a sample yet. How could it be launched?
Besides, it was useless to beg and threaten them. They only worked for the company!
The most important thing was that they were just customer service officers! It had nothing to do with them when the company was going to launch the ointment, alright? They couldn't make the decision at all!
