Welcome, and thank you for your interest in Cloudary Holdings Limited, operating the Chereads service
(“Chereads,” “we,” or “us”) and, along with other related websites, networks, applications, and other services provided by us
(collectively, our “Service”). These Terms of Service are a legally binding contract between
you and Chereads regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY. BY CLICKING “I ACCEPT,” OR BY DOWNLOADING, INSTALLING, OR
OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE
If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the
These Terms provide that all disputes between you and Chereads will be resolved by BINDING ARBITRATION. YOU
AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for
matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and
NOT a judge or jury, and your claims cannot be brought as a class action. Please review Section 20 (Dispute
Resolution and Arbitration) for the details regarding your agreement to arbitrate any disputes with
- 1.Chereads Service Overview. Chereads operates and maintains an online
literature platform which provides online reading services, literature content generation services, and
comics content distribution services.
Chereads is part of the Cloudary Holdings Limited, which share technology, systems, insights, and
information – including the information we have about you – in order to provide services that are better,
safer and more secure. We also provide ways to interact across the Cloudary Holdings Limited's products
that you use, and have designed systems to achieve a seamless and consistent experience across the these products.
For example, you may be able to access different Cloudary Holdings Limited's products via the same account.
Our Site is not intended for children under the age of 13 or equivalent minimum age in the relevant jurisdiction
(a “Child” or “Children”). Children must not use our Site for any purpose.
Chereads strongly urges all parents and legal guardians to monitor the Internet and mobile uses of Children.
Parents and legal guardians should be aware that there are parental control tools available from other sources
on the Internet that you can use to prevent your children from accessing or submitting information online without parental permission.
Notwithstanding the foregoing, in the event that you are a parent or legal guardian and you nonetheless permit a Child to use the Chereads,
you shall be solely responsible for monitoring your Child’s use of the Chereads and our site shall have no liability regarding the same.
By agreeing to these Terms, you represent and warrant to us that:
(a) you are at least 13 years of age or equivalent minimum age in the relevant jurisdiction;
(b) you have not previously been suspended or removed from the Service; and
(c) your registration and your use of the Service is in compliance with all applicable laws and regulations.
If you are using the Service on behalf of an entity, organization, or company,
you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.
- 3.Accounts and Registration. To access most features of the Service,
you must register for an account. When you register for an account,
you may be required to provide us with some information about yourself,
such as your email address or other contact information.
You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register,
you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account.
If you have reason to believe that your account is no longer secure, then you must immediately notify us at email@example.com.
4.Payment Terms. Access to the Service, or to certain features of the Service,
may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged.
All fees are calculated in U.S. dollars and are non-refundable.
- 4.1Price. Chereads reserves the right to determine pricing for the
Service. Chereads will make reasonable efforts to keep pricing information published on the
website up to date. We encourage you to check our website periodically for current pricing
information. Chereads may change the fees for any feature of the Service, including additional
fees or charges, if Chereads gives you advance notice of changes before they apply. Chereads, at
its sole discretion, may make promotional offers with different features and different pricing
to any of Chereads’s customers. These promotional offers, unless made to you, will not apply to
your offer or these Terms.
- 4.2Authorization. Chereads will charge the payment method you specify at
the time of purchase. You authorize Chereads to charge to that payment method all sums for
orders that you make and any level of Service you select as described in these Terms or
published by the Company. If you pay any fees with a credit card, Chereads may seek
pre-authorization of your credit card account prior to your purchase to verify that the credit
card is valid and has the necessary funds or credit available to cover your purchase. Payment
processing services are provided by the third-party service through which the purchase is made
(e.g., Apple In-App Purchases, Google Play, PayPal).
- a.Subscription and Auto-Renewals.Subject to functions specifically displayed in the Chereads,
the Service may allow you to subscribe
to a plan (“Subscription Plan”) for which you will be periodically billed the
amounts indicated to you at the time of your subscription, as may be updated from time to time
by Chereads, on a forward-going basis, upon notice to you (the “Subscription
Fee”). When you subscribe to a Subscription Plan, the Subscription Plan will be
billed on a periodic basis. You hereby authorize Chereads to charge you on a going-forward basis
and until cancellation of either the Subscription Plan or your account. The “Subscription
Billing Date” is the day of the month when you sign up to your Subscription Plan.
Your account will be charged automatically on the Subscription Billing Date all applicable fees
and taxes for the next subscription period.
- BY PURCHASING A SUBSCRIPTION, YOU AGREE THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW
FOR SUCCESSIVE PERIODS UNLESS YOU CANCEL YOUR SUBSCRIPTION OR ACCOUNT AS FURTHER DESCRIBED
- b.Refunds; Cancellation. YOU MAY CANCEL YOUR SUBSCRIPTION PLAN AT ANY
TIME, IN WHICH CASE YOUR SUBSCRIPTION WILL EXPIRE AT THE END OF THAT SUBSCRIPTION PERIOD (AND
UPON WHICH EXPIRATION YOUR SUBCRIPTION WILL NO LONGER BE RENEWED OR CHARGED). You must cancel
your Subscription Plan before it renews in order to avoid billing of the next periodic
Subscription Fee to your account. We will bill the periodic Subscription Fee to the payment
method you provide to us during registration (or to a different payment method if you change
your payment information). You may cancel your Subscription Plan [(i)For Apple phones,
users can go to Settings>Itunes & App Store. Click Apple ID and choose Apple ID. They can
enter their User Settings page to click, Subscription. Choose Chereads to cancel the
subscription. (ii)For Android Phones, users can go to the corresponding Google Play store
choice to cancel the subscription.]
- 4.4Delinquent Accounts. Chereads may suspend or terminate access to the
Service, including fee-based portions of the Service, for any account for which any amount is
due but unpaid. In addition to the amount due for the Service, a delinquent account will be
charged with fees or charges that are incidental to any chargeback or collection of any the
unpaid amount, including collection fees.
- 5.1Limited License. Subject to your complete and ongoing compliance with
these Terms, Chereads grants you, solely for your personal, non-commercial use, a limited,
non-exclusive, non-transferable, non-sublicensable, revocable license to: (a) install and use
one object code copy of any mobile application associated with the Service obtained from a
legitimate marketplace (whether installed by you or pre-installed on your mobile device by the
device manufacturer) on a mobile device that you own or control; and (b) access and use the
- 5.2License Restrictions. Except and solely to the extent such a
restriction is impermissible under applicable law, you may not: (a) reproduce, distribute,
publicly display, or publicly perform the Service; (b) make modifications to the Service; or (c)
interfere with or circumvent any feature of the Service, including any security or access
control mechanism. If you are prohibited under applicable law from using the Service, you may
not use it.
- 6.1User Content Generally. Subject to functions specifically displayed in the Chereads,
certain features of the Service may permit
users to upload content to the Service, including original literary works (such as fictions,
short stories, essays, etc.), suggestions, messages, comments, reviews, photos, video, images,
folders, data, text, and other types of works (“User Content”) and to publish User Content on
the Service. You retain copyright and any other proprietary rights that you may hold in the User
Content that you post to the Service.
- 6.2Limited License Grant to Chereads. By posting or publishing User
Content, you grant Chereads a worldwide and non-exclusive right and license (with the right to
sublicense to Chereads affiliates solely in connection with their provision of the Services) to
host, store, transfer, display, perform, reproduce, transmit, broadcast, modify (which is made
solely for the purpose of formatting for display), and distribute your User Content, in whole or
in part, in any media formats only through our Services.
- 6.3Limited License Grant to Other Users. By posting or sharing User
Content with other users of the Service, you grant those users a non-exclusive license to access
and use that User Content as permitted by these Terms and the functionality of the Service.
6.4User Content Representations and Warranties. You are solely
responsible for any User Content that you post or publish on the Service, and you are
responsible for the consequences of posting or publishing such User Content. By posting or
publishing User Content, you affirm, represent, and warrant that:
- a.you are the creator or owner of the User Content, or have the necessary
licenses, rights, consents, and permissions to authorize Chereads and users of the
Service to use and distribute your User Content as necessary to exercise the licenses
granted by you in this section, in the manner contemplated by Chereads, the Service, and
- b.your User Content, and the use of your User Content as contemplated by these
Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party
right, including any copyright, trademark, patent, trade secret, moral right, privacy
right, right of publicity, or any other intellectual property or proprietary right; (ii)
slander, defame, libel, or invade the right of privacy, publicity or other property
rights of any other person; or (iii) any other Chereads policies or guidelines to which
your User Content is subject; (iv) cause Chereads to violate any law or regulation.
- 6.5User Content Disclaimer. We are under no obligation to edit or
control User Content that you or other users post or publish, and will not be in any way
responsible or liable for User Content. Chereads may, however, at any time and without prior
notice, screen, remove, edit, or block any User Content that in our sole judgment violates these
Terms or is otherwise objectionable. You understand that when using the Service you will be
exposed to User Content from a variety of sources and acknowledge that User Content may be
inaccurate, offensive, indecent, or objectionable. Chereads does not endorse any User Content or
any opinion, recommendation, or advice expressed in any User Content. You agree to waive, and do
waive, any legal or equitable right or remedy you have or may have against Chereads with respect
to User Content. We expressly disclaim any and all liability in connection with User Content. If
notified by a user or content owner that User Content allegedly does not conform to these Terms,
we may investigate the allegation and determine in our sole discretion whether to remove the
User Content, which we reserve the right to do at any time and without notice. For clarity,
Chereads does not permit copyright-infringing activities on the Service.
7.Digital Millennium Copyright Act
7.1DMCA Notification. We comply with the provisions of the Digital Millennium
Copyright Act applicable to Internet service providers (17 U.S.C. §512, as amended). If you have an
intellectual property rights-related complaint about material posted on the Service, you may contact our
Designated Agent at the following address:
Cloudary Holdings Limited
ATTN: Legal Department (Copyright Notification)
5301, 53/F., The Center, 99 Queen's Road Central, Hong Kong.
Any notice alleging that materials hosted by or distributed through the Service infringe intellectual
property rights must include the following information:
- a.an electronic or physical signature of the person authorized to act on behalf of the
owner of the copyright or other right being infringed;
- b.a description of the copyright-protected work or other intellectual property right that
you claim has been infringed;
- c.a description of the material that you claim is infringing and where it is located on
- d.your address, telephone number, and email address;
- e.a statement by you that you have a good faith belief that the use of those materials on
the Service is not authorized by the copyright owner, its agent, or the law;
- f.a statement by you that the above information in your notice is accurate and that,
under penalty of perjury, you are the copyright or intellectual property owner or authorized to
act on the copyright or intellectual property owner's behalf.
7.2Repeat Infringers. Chereads will promptly terminate without notice the
accounts of users that are determined by Chereads to be “Repeat Infringers.” A Repeat Infringer is a
user who has been notified of infringing activity or has had User Content removed from the Service at
8.Prohibited Conduct. By using the service you agree NOT to:
- a.use the Service for any illegal purpose or in violation of any local, state, national,
or international law;
- b.violate, or encourage others to violate, any right of a third party, including by
infringing or misappropriating any third party intellectual property right;
- c.post, upload, or distribute any User Content or other content that is unlawful,
defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable,
profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise
- d.interfere with security-related features of the Service, including by: (a) disabling or
circumventing features that prevent or limit use or copying of any content; or (b) reverse
engineering or otherwise attempting to discover the source code of any portion of the Service
except to the extent that the activity is expressly permitted by applicable law;
- e.interfere with the operation of the Service or any user’s enjoyment of the Service,
including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or
other malicious code; (b) making any unsolicited offer or advertisement to another user of the
Service; (c) attempting to collect personal information about another user or third party
without consent; or (d) interfering with or disrupting any network, equipment, or server
connected to or used to provide the Service, or violating any regulation, policy, or procedure
of any such network, equipment, or server;
- f.perform any fraudulent activity including impersonating any person or entity, claiming
a false affiliation, accessing any other Service account without permission, or falsifying your
age or date of birth;
- g.sell or otherwise transfer the access granted under these Terms or any Materials (as
defined in Section 13) or any right or ability to view, access, or use any Material;
- h.solicit, for commercial purposes, any users of the Service with respect to their User
- i.attempt to do any of the acts described in this Section 8, or assist or permit any
person in engaging in any of the acts described in this Section 8.
- 9.Third-Party Services and Linked Websites. Chereads may provide tools through
the Service that enable you to export information, including User Content, to third party services,
including through features that allow you to link your account on Chereads with an account on the third
party service, such as Twitter or Facebook, or through our implementation of third party buttons (such
as “like” or “share” buttons). By using one of these tools, you agree that we may transfer that
information to the applicable third-party service. Third party services are not under our control, and
we are not responsible for any third party service’s use of your exported information. The Service may
also contain links to third-party websites. Linked websites are not under our control, and we are not
responsible for their content.
- 10.Termination of Use; Discontinuation and Modification of the Service. You may
terminate your account at any time by contacting customer service at firstname.lastname@example.org. If you
terminate your account, you remain obligated to pay all outstanding fees, if any, incurred prior to
termination relating to your use of the Service. If you violate any provision of these Terms, your
permission from us to use the Service will terminate automatically. In addition, Chereads may in its
sole discretion terminate your user account on the Service or suspend or terminate your access to the
Service at any time for any reason or no reason, with or without notice. We also reserve the right to
modify or discontinue the Service at any time (including by limiting or discontinuing certain features
of the Service), temporarily or permanently, without notice to you. We will have no liability whatsoever
on account of any change to the Service or any suspension or termination of your access to or use of the
for information relating to our collection, use, storage and disclosure of your personal
of, these Terms.
- 11.2.Additional Terms. Your use of the Service is subject to all
additional terms, policies, rules, or guidelines applicable to the Service or certain features
of the Service that we may post on or link to from the Service (the “Additional Terms”), such as
end-user license agreements for any downloadable software applications, or rules that applicable
to a particular feature or content on the Service, subject to Section 12. All Additional Terms
are incorporated by this reference into, and made a part of, these Terms.
- 12.Modification of these Terms. We reserve the right, at our discretion, to
change these Terms on a going-forward basis at any time. Please check these Terms periodically for
changes. Material modifications are effective upon your acceptance of the modified Terms. Immaterial
modifications are effective upon publication. Disputes arising under these Terms will be resolved in
accordance with the version of these Terms that was in effect at the time the dispute arose.
- 13.Ownership; Proprietary Rights. The Service is owned and operated by Chereads.
The visual interfaces, graphics, design, compilation, information, data, computer code (including source
code or object code), products, software, services, and all other elements of the Service (“Materials”)
provided by Chereads are protected by intellectual property and other laws. All Materials included in
the Service are the property of Chereads or our third-party licensors. Except as expressly authorized by
Chereads, you may not make use of the Materials. Chereads reserves all rights to the Materials not
granted expressly in these Terms.
- 14.Feedback. If you choose to provide input and suggestions regarding problems
with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant
Chereads an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to
exploit the Feedback in any manner and for any purpose, including to improve the Service and create
other products and services.
- 15.Indemnity. You are responsible for your use of the Service, and you will
defend and indemnify Chereads and its officers, directors, employees, consultants, affiliates,
subsidiaries and agents (together, the “Chereads Entities”) from and against every claim, liability,
damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or in any way
connected with: (a) your access to, use of, or alleged use of, the Service; (b) your violation of any
portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any
applicable law or regulation; (c) your violation of any third-party right, including any intellectual
property right or publicity, confidentiality, other property, or privacy right; or (d) any dispute or
issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive
defense and control of any matter otherwise subject to indemnification by you (without limiting your
indemnification obligations with respect to that matter), and in that case, you agree to cooperate with
our defense of that claim.
16.Disclaimers; No Warranties
THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON
AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE
CHEREADS ENTITIES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE
SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR
NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. THE
CHEREADS ENTITIES DO NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR
CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR
OTHER HARMFUL COMPONENTS, AND DO NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR ANY MATERIALS
OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE CHEREADS
ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU ASSUME ALL RISK FOR ANY
DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICE, YOUR DEALING WITH ANY OTHER
SERVICE USER, AND ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE. YOU UNDERSTAND AND AGREE
THAT YOU USE THE SERVICE, AND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN MATERIALS OR CONTENT
THROUGH THE SERVICE AND ANY ASSOCIATED SITES OR SERVICES, AT YOUR OWN DISCRETION AND RISK, AND THAT
YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE
DEVICE USED IN CONNECTION WITH THE SERVICE), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE
SERVICE OR THE DOWNLOAD OR USE OF THAT MATERIAL OR CONTENT.
SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY
FROM JURISDICTION TO JURISDICTION
17.Limitation of Liability
IN NO EVENT WILL THE CHEREADS ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER
INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS
OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT,
TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY CHEREADS
ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.
EXCEPT AS PROVIDED IN SECTION 20.4(iii), THE AGGREGATE LIABILITY OF THE CHEREADS ENTITIES TO YOU FOR
ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE
SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE
GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO CHEREADS FOR ACCESS TO AND USE OF THE SERVICE IN THE 12
MONTHS PRIOR TO THE EVENT(S) OR CIRCUMSTANCES GIVING RISE TO CLAIM; OR (B) $100.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES,
OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE
TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH
OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE
LIMITATIONS IN THIS SECTION 17 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL
- 18.Governing Law. These Terms are governed by the laws of the Special
Administrative Region of Hong Kong without regard to conflict of law principles. If a lawsuit or court
proceeding is permitted under these Terms, you and Chereads agree to submit to the personal and
exclusive jurisdiction of the courts located within Hong Kong. We operate the Service from our offices
in N3 Lujiazui Binjiang Center, No. 5169 Binjiang Avenue, Pudong New Area, Shanghai, People's Republic of China, and we make no representation
that Materials included in the Service are appropriate or available for use in other locations.
agreements expressly incorporated by reference into these Terms, are the entire and exclusive
understanding and agreement between you and Chereads regarding your use of the Service. Except as
expressly permitted above, these Terms may be amended only by a written agreement signed by authorized
representatives of all parties to these Terms. You may not assign or transfer these Terms or your rights
under these Terms, in whole or in part, by operation of law or otherwise, without our prior written
consent. We may assign these Terms at any time without notice or consent. The failure to require
performance of any provision will not affect our right to require performance at any other time after
that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms,
be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section
headers in these Terms is for convenience only and will not have any impact on the interpretation of any
provision. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part
will be given effect to the greatest extent possible, and the remaining parts will remain in full force
and effect. Upon termination of these Terms, Sections 2, 4, 5 and 6 through 20, along with the Privacy
Policy and any other accompanying agreements, will survive.
20.Dispute Resolution and Arbitration
- 20.1.Generally. In the interest of resolving disputes between you and
Chereads in the most expedient and cost effective manner, you and Chereads agree that every
dispute arising in connection with these Terms will be resolved by binding arbitration.
Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator
instead of a judge or jury, may allow for more limited discovery than in court, and can be
subject to very limited review by courts. Arbitrators can award the same damages and relief that
a court can award. This agreement to arbitrate disputes includes all claims arising out of or
relating to any aspect of these Terms, whether based in contract, tort, statute, fraud,
misrepresentation, or any other legal theory, and regardless of whether a claim arises during or
after the termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE
TERMS, YOU AND Chereads ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A
- 20.2.Exceptions. Despite the provisions of Section 20.1, nothing in
these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to:
(a) bring an individual action in small claims court; (b) pursue an enforcement action through
the applicable federal, state, or local agency if that action is available; (c) seek injunctive
relief in a court of law; or (d) to file suit in a court of law to address an intellectual
property infringement claim.
- 20.3.Arbitrator. Any arbitration between you and Chereads will be
resolved by binding arbitration administered by the Hong Kong International Arbitration Centre
(”HKIAC”) under the Administrative Arbitration Rules of the Hong Kong
International Arbitration Centre in force when the notice of arbitration is submitted. The HKIAC
Rules and filing forms are available online at www.hkiac.org, by calling the HKIAC at (+852)
2525-2381, or by contacting Chereads.
- 20.4.Notice; Process. A party who intends to seek arbitration must first
send a written notice of the dispute to the other party by certified mail or by international
express courier services (signature required) or, only if such other party has not provided a
current physical address, then by electronic mail (“Notice”). Chereads's address for Notice is:
Cloudary Holdings Limited, N3 Lujiazui Binjiang Center, No. 5169 Binjiang Avenue, Pudong New Area, Shanghai, People's Republic of China. The Notice must: (a) describe the nature and basis of the claim or dispute; and (b) set
forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve
the claim directly, but if the parties do not reach an agreement to do so within 30 days after
the Notice is received, you or Chereads may commence an arbitration proceeding. During the
arbitration, the amount of any settlement offer made by you or Chereads must not be disclosed to
the arbitrator until after the arbitrator makes a final decision and award, if any. If the
dispute is finally resolved through arbitration in your favor, Chereads will pay you the highest
of the following: (i) the amount awarded by the arbitrator, if any; (ii) the last written
settlement amount offered by Chereads in settlement of the dispute prior to the arbitrator’s
award; or (iii) $1,000.
- 20.5.Fees. If you commence arbitration in accordance with these Terms,
Chereads will reimburse you for your payment of the filing fee, unless your claim is for more
than $10,000, in which case the payment of any fees will be decided by the HKIAC Rules. Any
arbitration hearing will take place at a location to be agreed upon in Hong Kong, but if the
claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (a)
solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance based
telephone hearing; or (c) by an in-person hearing as established by the HKIAC Rules in the
county (or parish) of your billing address. If the arbitrator finds that either the substance of
your claim or the relief sought in the Demand is frivolous or brought for an improper purpose,
then the payment of all fees will be governed by the HKIAC Rules. In that case, you agree to
reimburse Chereads for all monies previously disbursed by it that are otherwise your obligation
to pay under the HKIAC Rules. Regardless of the manner in which the arbitration is conducted,
the arbitrator must issue a reasoned written decision sufficient to explain the essential
findings and conclusions on which the decision and award, if any, are based. The arbitrator may
make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any
time during the proceeding and upon request from either party made within 14 days of the
arbitrator’s ruling on the merits.
- 20.6.No Class Actions. YOU AND CHEREADS AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER
IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Chereads agree
otherwise, the arbitrator may not consolidate more than one person’s claims, and may not
otherwise preside over any form of a representative or class proceeding.
- 20.7.Modifications to this Arbitration Provision. If Chereads makes any
future change to this arbitration provision, other than a change to Chereads's address for
Notice, you may reject the change by sending us written notice within 30 days of the change to
Chereads's address for Notice, in which case your account with Chereads will be immediately
terminated and this arbitration provision, as in effect immediately prior to the changes you
rejected will survive.
- 20.8.Enforceability. If Section 20.6 is found to be unenforceable or if
the entirety of this Section 20 is found to be unenforceable, then the entirety of this Section
20 will be null and void and, in that case, the parties agree that the exclusive jurisdiction
and venue described in Section 18 will govern any action arising out of or related to these
- 21.Consent to Electronic Communications. By using the Service, you consent to
notices, agreements, disclosures, or other communications that we send to you electronically will
satisfy any legal communication requirements, including that those communications be in writing.
- 22.Contact Information. The Service is offered by Cloudary Holdings Limited,
located at N3 Lujiazui Binjiang Center, No. 5169 Binjiang Avenue, Pudong New Area, Shanghai, People's Republic of China. You may contact us by
sending correspondence to that address or by emailing us at email@example.com.
- 23.Notice Regarding Apple. If you are using our mobile applications on an iOS
device, the terms of this Section 23 apply. You acknowledge that these Terms are between you and
Chereads only, not with Apple, and Apple is not responsible for the Service or its content. Apple has no
obligation to furnish any maintenance or support services with respect to the Service. If the Service
fails to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable
purchase price for the mobile application to you; and, to the maximum extent permitted by applicable
law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for
addressing any claim by you or any third party relating to the Service or your possession or use of the
Service, including: (a) product liability claims; (b) any claim that the Service fails to conform to any
applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar
legislation. Apple is not responsible for the investigation, defense, settlement or discharge of any
third party claim that the Service or your possession and use of the mobile application infringe that
third party’s intellectual property rights. You agree to comply with any applicable third party terms
when using the Service. Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and
upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the
right) to enforce these Terms against you. You hereby represent and warrant that: (i) you are not
located in a country that is subject to a U.S. Government embargo, or that has been designated by the
U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government
list of prohibited or restricted parties.