"Hey, are you alright?" Rachael grabbed the woman's hand and helped her sit down in the nearest seat.
"Yeah, I—"
"Madam, is everything okay?" One of the guards approached Rachael.
"Can you get me some water please?" After the guard left, Rachael placed her hand on the woman's shoulder. "Are you okay?"
"Y-Yeah, I am fine." The woman wrapped her arms around her as she started shivering vigorously.
"You are shivering." Rachael took off her coat and placed it on the woman's shoulder.
"I—"
"Are you alone?" She inquired as she looked around. The woman looked very pale, she was sweating and shivering at the same time.
When the woman nodded, she asked, "Do you have someone I can call for you?"
After a few seconds, the woman said, "My brother is coming to take me. He is downstairs already."
Just then the guard arrived with a water bottle and gave it to Rachael.